Greystones Medical Centre

33 Greystones Road, Sheffield, S11 7BJ

Telephone: 0114 266 6528

syicb-sheffield.greystonesmc@nhs.net

We're open

Queries, Concerns, Suggestions and Complaints

Queries, Concerns, Suggestions and Complaints

If you have any queries, concerns, suggestions or complaints, please let us know as soon as possible either verbally or in writing. We ask that you speak to the Receptionist in the first instance.  Any grievances will be treated in confidence and acknowledged within 3 days after the grievance is received and we aim to resolve any issues within 28 days.  If you are still unhappy or feel you cannot discuss the matter with us directly you can raise your concerns via:

NHS South Yorkshire Integrated Care Board

FAO Complaints Team
722 Prince of Wales Road
Darnall
Sheffield
S9 4EU

Tel: 0114 305 1000

 

Parliamentary and Health Service Ombudsman

Tel: 0345 015 4033

 

www.ombudsman.org.uk

Their contact page here also gives information for people with special communication requirements, including sign language.

The Ombudsman also has some helpful advice about what information you should give to complainants here.

Contact us online

New Patients

How to book an appointment and order your prescription

Make an appointment/order your prescription online

Update your details

Application for Proxy Access

NHS App

How to get a blood test

Test results and what they mean

2023/24 Flu Campaign

Surgery Closures

New NHS England Data Sharing

Carers

Listening Service

Self Care Forum

Child and Adolescent Mental Health Service (CAHMS)

Teenage Well Being Support

Talking Therapies

Friends and Family Test

Opening Times

  • Monday
    08:30am to 06:00pm
    (phone lines 08:30 - 18.00)
  • Tuesday
    08:30am to 06:00pm
    (phone lines 08:30 - 18.00)
  • Wednesday
    08:30am to 06:00pm
    (phone lines 08:30 - 18.00)
  • Thursday
    08:30am to 06:00pm
    (phone lines 08:30 -13.00)
  • Friday
    08:30am to 06:00pm
    (phone lines 08:30 - 18.00)
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Useful Links

NHS 111
NHS Choices
Patient UK
NHS A-Z Conditions
Find Local Services
Live Well
SurgeryWeb

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