UPDATED 14 MAY 2020

Coronavirus Outbreak (COVID-19)

Up to date information regarding the Coronavirus is available on the NHS website www.nhs.uk with further advice available on the www.gov.uk website.

Patients are asked to use NHS 111 Online if you think you have symptoms of coronavirus.

Greystones Medical Centre has a responsibility to our patients and staff to help slow the spread of the Coronavirus in our community.

There are some simple, practical measures we can put in place, many of which involve reducing footfall at the surgery, and therefore limit contact between people.

Changes to the appointment systems

Daily Telephone triage
If you would like an appointment you should telephone the surgery as normal. The Receptionist will take your details and add you to the telephone list. Please ensure we have your current contact details as will endeavour to contact you the same day. If we are able, we will try to help you over the telephone to avoid a visit to the surgery. The GP will triage all the calls and dependent on their assessment of your symptoms, you will be either be called back by the GP direct or, on the GP instructions, you will be contacted by reception with a future time and date the GP will telephone you. This will be within a few days of your call.

Online appointment booking –
Following guidance from NHS England and Public Health England (PHE), we have temporarily suspended our online appointment booking service,

We are actively trying to reduce the number of patients coming down to the surgery. Ways you can help us:

Prescription Ordering and collecting
Please use the online ordering service wherever possible. You can nominate a pharmacy so we can send your prescription to them electronically which eliminates the need for you to collect from the surgery. We have relaxed the option of patients being able to order their medications over the telephone and so there should be no need to physically come to the surgery to hand in your prescription request or collect your prescription.

Letters and non NHS requests
We are continuing to process this type of work but other workloads are taking priority during this time so we our usual timescales for completion are inevitably being extended. If your enquiry is with regards to holiday cancellations and insurance forms, information is available on the gov.uk website, and you should not require a letter from your GP.

Sick Notes & Letters regarding Coronavirus
We will not be issuing letters for patients with coronavirus, or self isolating. The government have released an online portal for patients requiring confirmation for their employer. If you require a sick note (GP Fit Note/ Med Cert 3) from a GP for an existing health condition to submit to your employer to receive sick pay, please specifically check with your employer that this is still required because some employers have waived this requirement due to the pressure on GPs at this time.

Please avoid coming down to the surgery if at all possible. It is best that you telephone us in the first instance but we please ask that you are patient with us as inevitably our telephones are busier than at normal times so you may have a little longer wait for us to answer your call.

COVID-19 Practice Privacy Notice
The Secretary of State for Health and Social Care has issued NHS Digital with a Notice under Regulation 3(4) of the National Health Service (Control of Patient Information Regulations) 2002 (COPI) to require NHS Digital to share confidential patient information with organisations entitled to process this under COPI for COVID-19 purposes.

In light of the above, please see our COVID19 Privacy Notice – GMC which runs alongside our Practice Privacy Notice.

Coronavirus support for clinically extremely vulnerable person

The following link is for patients who should be shielded because they have a medical condition which makes them extremely vulnerable to coronavirus (COVID-19) but didn’t get the Government letter. They can register online or someone can on their behalf if they have their NHS number.

https://www.gov.uk/coronavirus-extremely-vulnerable

The Government will continue to contact ‘high risk’ patients direct via letter and sms messages.

Greystones Medical Centre

33 Greystones Road, Sheffield, S11 7BJ

Current time is 03:33 - Sorry, we're closed

NHS

Telephone: 0114 266 6528

Out of Hours: 0114 226 6589

sheccg.greystonesmc@nhs.net

Welcome to Greystones Medical Centre

At Greystones Medical Centre we take pride in offering the highest standard of patient-centred healthcare.

We run clinics for chronic disease care and offer a wide variety of other medical services such as antenatal and postnatal care, minor surgery and childhood vaccinations.

As a patient at Greystones Medical Centre your named and accountable GP will be Dr Richard Benn.

Online Appointments and e-Prescriptions

As a patient at Greystones we can offer you certain services online, making life a little easier for you. There are options to book GP appointments, order repeat prescriptions and nominate a pharmacy so your medicine will be ready to collect without you having to come into surgery to collect the prescription. You can also view a summary of your medical record.

To complete the process we require a photographic ID and a signed consent form which is available on the link below:

Application for Online Access

You will then be issued with a username and password which will enable you to log onto Online Services by clicking onto the ‘Online Appointment Booking’ link at the right hand side of this page. Please click here for more information

NHS Friends & Family Test

At Greystones Medical Centre we want to hear your opinion of the service we provide. We would be grateful if you could fill in a very brief questionnaire using the ‘Friends and Family Test’ link at the right hand side of this page. Your response will be treated confidentially.

Order your Prescription

Order your Prescription

Download Practice Leaflet

Download Practice Leaflet

Friends and Family Test

Friends and Family Test

New Patient Registration

Application for Online Access

NHS App

Doctorlink

Bank Holiday closures

Carers

Self Care Forum

Child and Adolescent Mental Health Service (CAHMS)

Improving Access to Psychological Therapies (IAPT)

CORONAVIRUS

Opening Times

Monday
07:30am until 18:00pm
(phone lines 08:30 - 12:00, 14:00 - 18:00)
Tuesday
08:30am until 19:00pm
(phone lines 08:30 - 12:00, 14:00 - 18:00)
Wednesday
08:30am until 18:00pm
(phone lines 08:30 - 12:00, 14:00 - 18:00)
Thursday
08:30am until 18:00pm
(phone lines 08:30 - 12:00)
Friday
08:30am until 18:00pm
(phone lines 08:30 - 12:00, 14:00 - 18:00)
Saturday
CLOSED
Sunday
CLOSED

Useful Links

NHS 111

NHS Choices

Patient UK

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