Contact the practice

Greystones Medical Centre

33 Greystones Road
Sheffield
S11 7BJ

Telephone: 0114 266 6528

Out of Hours: 111

Opening Times

Monday8:30am to 6:00pm
(phone lines 08:30 - 18.00)
Tuesday8:30am to 6:00pm
(phone lines 08:30 - 18.00)
Wednesday8:30am to 6:00pm
(phone lines 08:30 - 18.00)
Thursday8:30am to 6:00pm
(phone lines 08:30 - 13.00)
Friday8:30am to 6:00pm
(phone lines 08:30 - 18.00)
SaturdayClosed
SundayClosed

If you need help when we are closed

NHS 111 is available 24 hours per day, 365 days per year. Calls are free from landlines and mobile phones.

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to asses your syptoms and immediatley direct you to the best medical care for you.

Physical accessibility

The Practice premises have suitable access and facilities for disabled patients.

How to make a complaint

If you have any queries, concerns, suggestions or complaints, please let us know as soon as possible either verbally or in writing. We ask that you speak to the Receptionist in the first instance.  Any grievances will be treated in confidence and acknowledged within 3 days after the grievance is received and we aim to resolve any issues within 28 days.  If you are still unhappy or feel you cannot discuss the matter with us directly you can raise your concerns via:

NHS South Yorkshire Integrated Care Board

FAO Complaints Team
722 Prince of Wales Road
Darnall
Sheffield
S9 4EU

Tel: 0114 305 1000

Parliamentary and Health Service Ombudsman

Tel: 0345 015 4033

www.ombudsman.org.uk

Their contact page here also gives information for people with special communication requirements, including sign language.

The Ombudsman also has some helpful advice about what information you should give to complainants here.