Contact the practice
Greystones Medical Centre
33 Greystones Road
Sheffield
S11 7BJ
Telephone: 0114 266 6528
Out of Hours: 111
Get DirectionsOpening Times
| Monday | 8:00am to 6:30pm |
| Tuesday | 8:00am to 6:30pm |
| Wednesday | 8:00am to 6:30pm |
| Thursday | 8:00am to 6:30pm |
| Friday | 8:00am to 6:30pm |
| Saturday | Closed |
| Sunday | Closed |
For some of these hours the phone lines are diverted to an ICB approved subcontracting service who provide an equivalent service to that offered by the practice.
If you need help when we are closed
NHS 111 is available 24 hours per day, 365 days per year. Calls are free from landlines and mobile phones.
111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to asses your syptoms and immediatley direct you to the best medical care for you.
Physical accessibility
The Practice premises have suitable access and facilities for disabled patients.
How to make a complaint
If you have any queries, concerns, suggestions or complaints, please let us know as soon as possible either verbally or in writing. We ask that you speak to the Receptionist in the first instance. Any grievances will be treated in confidence and acknowledged within 3 working days after it is received. Complaints will be investigated thoroughly and the complainant will be kept up to date of progress. If you are still unhappy or feel you cannot discuss the matter with us directly you can raise your concerns via:
NHS South Yorkshire Integrated Care Board
FAO Complaints Team
197 Eyre Street
Sheffield
S1 3FG
Tel: 0114 305 1000
Parliamentary and Health Service Ombudsman
Tel: 0345 015 4033
Their contact page here also gives information for people with special communication requirements, including sign language.
The Ombudsman also has some helpful advice about what information you should give to complainants here.
