Patient Participation Group (PPG)

What is a Patient Participation Group (PPG)

Allows patients to offer their views, experiences, suggestions and ideas to the Practice through a strong and close working relationship between patients and the Practice and be an advocate for the practice where appropriate.

It is the patient voice representing the whole practice population, not personal or individual views and so must have a strategic and overarching focus.

Provides valuable patient experience feedback including views on telephone and on-line appointment systems, level and standard of service, access to the building, communicating with patients whilst helping to improve patients overall experience of the practice.

The PPG is an e-group email group so you do not need to attend meetings to be involved.  If you have any suggestions or comments you just need to email the practice. You will receive feedback and updates on any issues raised.

What a PPG does not do

  • Deal with patient complaints
  • Deal with personal medical issues
  • Entitle members to preferential treatment

If you are interested in joining the Greystones PPG
Please email (putting PPG in as subject header) in the first instance and include a couple of sentences why you would like to join our PPG.